Terms and conditions

For discounts, underlay and all other enquiries please leave us a message or call our office.

Standard delivery charge £39.99 applies to ENGLAND & WALES MAINLAND ONLY. Scotland, Ireland and isles please call before ordering. 

*Flexible delivery date - after we have received your order and payment we will advice the earliest possible delivery date. You are welcome to change your delivery date between 24 hours to any date after advised date (working days only).

All deliveries are palletised and delivered by a national independent carrier.

Goods are lowered off a wagon using a tail lift at the rear of the vehicle.

A pump truck (4 wheeled metal jack) will be placed under the goods and then manually wheeled from the delivery vehicle as close to your property as possible. The pump truck can only run on a firm level surface, such as concrete or tarmac and cannot move on gravel, slopes or grass.

If access allows the driver will place the goods on your driveway if you have one, however only a kerbside delivery can be guaranteed. Signature on delivery is essential. With orders over 800kg driver will require assistance (heath and safety).

If your property has a difficult access please contact our office before ordering.

Orders are collected and delivered by UK Pallet network, PLEASE NOTE: Although this has been posted in a timely manner we 'cannot' be held responsible for delays or by the delivery service.

AM / PM, timed and Saturday delivery available at EXTRA COST.

Pick up by customer is welcome.

It’s OK to change your mind. We will issue full refund if you cancel your order any day before dispatch day. After that we can refund only 50% of purchase price. Not sure about the product? Please ask for free samples before placing an order (please do not forget advice your address). If you don’t, we will not accept “item not as described” as reason for refund.

Please be aware this product is loose rubber chippings and could cause a choking hazard to young children, so supervision is required.

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